Shipping policy
We currently offer worldwide shipping.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with your tracking information.
Shipping Times
Estimated delivery times are as follows:
- United States: 4–10 business days
- International: 5–12 business days
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, and customs processing.
Shipping Costs
Shipping fees are calculated at checkout. In some cases, we may offer free shipping promotions.
Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 1–3 business days for tracking updates to appear.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the order total.
Delays
We are not responsible for delays caused by shipping carriers, customs, or events outside our control.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact us at support@getzalvo.com. We will do our best to assist you.
Contact
If you have any questions about shipping, please contact us at:
support@getzalvo.com
